Welcome to Our New Booking Platform


Welcome to our brand new booking platform and website!

Below is some handy information that will help you with navigating our new booking platform.

  • The Training Guide is your quick reference document with step by step user instructions on how to use the website.
  • The FAQ’s are there to help you if you encounter any problems while using the system.


Watch our full guide to all the main features of our new website and booking engine, delivered by Suzie Goumas, Senior Business Development Manager – NSW.  The video runs for 53 minutes and showcases all of the features listed in the Agent Training Guide.

Please contact your local Business Development Manager if you have any questions or to organise further training.

For full screen view of the webinar – click the square icon in the bottom right of the YouTube player.


  • For website issues, please contact our System Support Team, detailing where the error occurred, booking numbers etc. if known.
    Email: [email protected]
  • For any Account and login issues, please email our Sales Support Team for assistance.
    Email: [email protected]
  • For all other booking queries, please contact the Reservations Team on
    Email: [email protected]

Don’t forget your friendly Business Development Managers are only a call away!